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Job Locations US-ID-Meridian
Posted Date 1 week ago(10/19/2020 3:30 PM)
Scentsy is looking for an IT Operations Systems Support Analyst to be at the front-line for issue identification, troubleshooting, project break-down, and remediation for any IT-Operational response. Analysts are expected to navigate multiple levels of management within and outside of IT Operations. This role ensures the stability of systems and functions to ensure success in meeting IT Operations Service Level Agreements.    What You Would Do: - Provide system alternatives and options for internal requests based on system capabilities - Verify systems requirements and develop timelines - Identify, collaborate, gather, and document department work requests - Provide User Acceptance Testing (UAT) with the department stakeholder - Manage the execution and implementation of technology changes within IT Operations - Regularly communicate issue resolution, reporting, and testing to senior leadership - Develop and maintain strong working relationships with cross-functional teams - Work closely with Operations leadership to communicate impacts and report on necessary issues where there is an impact to Operations, represent critical business initiatives as the subject matter expert related to systems and/or processes, and collaborate with business partners to execute on process improvement plans - Work cross-functionally to mitigate risk for large project production changes - Respond to critical infrastructure system issues and provide analysis to ensure timely resolution - Ensure timely and accurate information is communicated to support for decision making - Facilitate work estimation - Participate in daily stand-ups, verifying ticket progress and resolving questions or concerns from the development community - Balance and prioritize current sprint work with long lead investigation and urgent break-fix issues - Anticipate business needs, organize, prioritize, and delegate to ensure the success of multiple initiatives in a timely manner - Perform all other assigned tasks and requirements as needed Our Ideal Candidate Has: - Bachelor’s degree in Computer information Systems, related field, or equivalent experience - 2 years of experience preferred - Training related to Agile and Sprint methodology preferred - Strong decision-making skills, self-motivated - Strong prioritizations skills with the ability to manage multiple competing tasks and deliverables - Strong interpersonal skills with ability to communicate clearly with both technical and non-technical audiences - Strong analytical thinking and problem-solving skills You Should Be Able To: - Work with minimal supervision - Work effectively as part of a team, fostering team cooperation and collaboration - Make decisions that may impact Operations while maintaining firm deliverables and prioritizing resources within Operations and Technology - Translate user needs into requirements to guide development of solutions - Exhibit knowledge of project management methodology milestones, and deliverables management - Exhibit knowledge of current web-design trends, techniques, and technologies - Work at a computer station and view a computer screen for extended periods of time - Work is generally sedentary in nature but may require walking or standing up to 10% of the time
Job ID
2020-2604
Job Locations US-ID-Meridian
Posted Date 2 weeks ago(10/14/2020 6:37 PM)
Scentsyis looking for an IT Systems Engineer to join our team and help manage infrastructure related activities needed to support the company’s e-commerce business, as well as manage and support other internal corporate services.   Things You Would Do: - Manage, configure, scale and monitor server infrastructure - Build, configure and manage tools for fast and reliable deployments of software - Configure, deploy, and ensure secure setup of Internet Information Services (IIS) - Support multiple projects by troubleshooting server issues and assisting developers on infrastructure related issues - Write custom scripts to support the infrastructure and help craft the direction and architecture of systems - Create, update, and maintain pertinent documentation for procedures, policies, permissions, and landscape - Monitor system performance and report on up-time - Proactively detect problems related to service and infrastructure operations, conduct diagnostics, and provide service - Provide incident and problem management support and coordinate resolutions with the appropriate teams - Collaborate and assist other departments and development staff with server analysis, monitoring, tuning, and troubleshooting - Administer and support multiple datacenters to ensure server uptime and availability (4 - 9’s) - Perform change management, configuration, design, and implementation of supported products and systems - Provide hands-on service and infrastructure operations support to internal and external customers in accordance with the terms of the established Service Level Agreements (SLAs)   Our Ideal Candidate Has: - 3 or more years of System Engineering experience including Linux, scripting, storage, windows server, datacenter technologies, and hardware and network infrastructure design - Solutions Expert or equivalent certification in Linux, Windows, and VMware - Bachelor’s degree in Information Technology or demonstrated equivalent   You Should Also Have: - Strong troubleshooting skills - Strong working knowledge of a variety of technologies, including: - Linux - RHEL IDM, Satellite, and Ansible - Scripting tools such as PowerShell, Python, Bash, etc. - Orchestration tools - such as Ansible - Cloud technologies such as Azure, AWS, etc. - Infrastructure hardware such as UCS, Dell, NetApp, Kaminario, APC, etc. - Active Directory, Group Policy, DNS, DHCP, file/print services - Configuring and supporting virtualization platforms, i.e., VMware - Advanced knowledge installing, troubleshooting and diagnostics of Windows and/or Linux servers - Ability to generate and manage Secure Sockets Layer (SSL) certificates - Ability to collaborate effectively with internal and external resources to provide excellent customer service to internal and external customers  
Job ID
2020-2602
Job Locations US-ID-Meridian
Posted Date 2 weeks ago(10/12/2020 2:32 PM)
Scentsy is experiencing unprecedented growth this year, and we are looking for a top-notch Systems Analyst to ensure our systems can continue to keep up with that growth. Come help us research, identify, scope, and collaborate with Product Managers and enterprise application teams in our quest to deliver high quality solutions for Scentsy.   Who Would You Work With?   Our Software Team is responsible for a variety of software applications for the business. We provide a leading-edge e-commerce shopping environment for our consumers as well as a complete business management portal for our sales consultants which enables them to manage customers, orders, and parties. The consultant portal also provides analytics to help them market and grow their business. In addition, we develop and maintain software for internal operation and management of our extensive product lines, global sales consultant base, manufacturing, finance, and numerous other business units.     What You Would Do: Work with the development and quality assurance team to: - Estimate requested feature work, verify business requirements and development timelines; participate in daily stand-ups; and to verify ticket progress and resolve questions or concerns from the development community - Performs problem analysis to resolve system or application issues. Performs complex diagnosis of problems, providing solutions within area of responsibility, and/or through consulting with scrum team members; coordinates implementation of fixes and enhancements.   Work with the community of Product Managers to: - Develop system requirements according to standards; convert business requirements into technical specifications; provide system alternatives and options for business requests based on system capabilities; identify ways to improve system processes; help manage project scope and participate in prioritization discussions; contribute to forecasting and road mapping; move quickly with defined expected timelines; help in gathering estimates from developers on user stories; and to help gather requirements for and validate outputs of reporting requests. Work with the community of System Analysts to: - Plan a system flow from the ground up; verify proper delivery of requests with developers and Quality Assurance (QA); troubleshoot issues reported for features in production; monitor work request tickets to verify progress through the ticket lifecycle; participate in User Acceptance Testing (UAT), staging, and production environment verification of feature work; balance current sprint work with long lead investigation; investigate, create, and maintain technical requirements and use cases for Scentsy software solutions; ensure system functionality is tested per system requirements; and to document system flow and function.  Working with the stakeholder and community of users to: - Participate in new business discussions; remove gaps in understanding of system technology; and run SQL reports for stakeholders  You Should Have: - High school diploma or equivalent - Bachelors in CIS or related field is preferred - 3+ years of System Analysis experience - Experience with wireframe tool as well as data analysis tools and concepts - Ability to write and work with moderately complex SQL scripting - Working knowledge of a wide variety of programming languages - Ability to triage software and determine where issues are in code - Knowledge of current web-design trends, techniques, and technologies - Knowledge of software requirements and use case gathering - Familiarity with user testing models - Strong customer service and documentation skills - Clear and direct written and verbal communication skills - Excellent analysis and problem-solving skills - Experience with direct sales is helpful  You Should Be Able To: - Communicate and collaborate with Product Management and Development - Write and work with moderately complex SQL scripting. - Be passionate and aligned with Scentsy virtues and ethos - Translate user “needs” into detailed requirements to guide development of solutions - Function independently, yet still work well in a team oriented, collaborative environment, fostering team cooperation - Work 40 hours/week, some overtime required, perform regular on-call duties - Adhere to all established procedures, policies, and safety rules as outlined by the Company  
Job ID
2020-2599
Job Locations US-ID-Meridian
Posted Date 3 weeks ago(10/8/2020 7:36 PM)
Scentsy is looking for a Software Quality Assurance (SQA) Technician to test and certify new and existing features throughout Scentsy’s enterprise software systems to ensure the delivery of quality business application software.   What You Would Do: - Work with development scrum teams to create, maintain, and execute test plans to ensure quality of new features being released to production. - Create and execute testing strategies for both home-grown and 3rd party systems and configurations. - API testing using tools such as Swagger & Postman. - Assist in defect analysis to understand if system issues exist, potential root cause, and provide action plan to address prevention going forward. - Run and triage automated User Interface (UI) tests to provide assurance of system functionality. - Coordinate and add value to load and performance tests. - Collaborate with product management, development, systems analysts, and operations teams to create end-to-end test plans. - Collaborate on test strategies, procedures, test data, and scripts to ensure testing of all system integrations. - Provide recommendations on quality assurance and development methodologies and advancements. - Work collaboratively with developers, systems analysts, stakeholders, and management to define new (and enhance existing) features that are aligned with Scentsy’s overall long-term strategy. - Technical writing/software documentation including steps to reproduce and regression plans. - Work with SDETs to identify automation opportunities and prioritize automation needs. - Manual and exploratory testing in a continuous deployment environment. - UI testing on various devices and browsers. - Set expectations for release readiness, be willing to raise a flag for quality concerns. - Perform all other assigned tasks and requirements as needed. You Should Have: - High school graduate or equivalent. - Associate degree in Computer Science or Information Technology or equivalent experience. - 1+ year of experience working in an Information Technology environment. - 2+ years of experience testing web-based enterprise applications preferred.  What We Expect: - Contribute to the improvement of software quality and release processes. - Keep up with developments in the industry and share insights, best practices and make recommendations to improve quality and productivity. - Adhere to all established procedures, policies, and safety rules as outlined by the Company. - Work 40 hours per week; some overtime may be required. Things You Should Know & Be Able to Do: - Demonstrated knowledge of creating, executing, and maintaining test strategies including: test plans, test procedures, test scenarios, test cases, test data sets, and test scripts to be used for manual and automated testing. - Familiar with QA tools and techniques, bug tracking systems, test design and execution. - Black box and white box testing. - Write and work with SQL queries - Ability to multi-task and stay focused and organized in an agile work environment. - Effectively communicate technical information to both technical and non-technical personnel - both written and verbal. - Identify, triage and isolate defects and issues in all environments. - Strong attention to detail. - Work effectively as part of a project/program team and foster team cooperation with a positive attitude and be flexible. - Working experience of the Agile/Scrum project management process is helpful. - Experience and ability to teach or instruct co-workers. - Excellent verbal, written, and interpersonal communications skills. - Working knowledge of computers and all applicable software including Microsoft Office Suite.  
Job ID
2020-2597
Job Locations US-ID-Meridian
Posted Date 3 weeks ago(10/8/2020 7:28 PM)
Scentsy is growing and we would love to have you grow with us! 2020 has been an unprecedented year at Scentsy and we are looking for a talented Senior Software Engineer to help us scale up and scale out our systems.   What does a Senior Software Engineer do at a fragrance company?   As a Senior Software Engineer at Scentsy, you would help develop and deliver complex web applications for internal and external use - utilizing innovative and creative approaches to software development and implementation. This position requires well-rounded knowledge and experience in IT/Software Development and strong knowledge of one or more technologies such as .NET, SQL, and Agile/Scrum development.   We are seeking an innovative and seasoned software developer with proven leadership experience in working across internal and external teams to drive product delivery.     What You Will Do: - Design, develop and troubleshoot high performance and high availability applications to meet Scentsy’s strategic objectives - Participate as part of a projects team to design, code, and test extensible, reusable, and scalable server/client and web service applications - Utilize software development skills to design, code, and implement unit tests, integration tests, and regression tests - Participate in design and code reviews, following coding, documentation and design standards - Perform and deliver in a fast-paced software development lifecycle with a strong dedication to a solid user experience - Experience in creating and executing large scale enterprise designs which demonstrate the ability to scale to support large numbers of concurrent users as well as large data volumes - Responsible for hitting key metrics that include system: scalability, extensibility, maintainability, testability, and stability - Participate in proof of concept activities and conduct performance validation strategies that confirm the effectiveness of one approach versus another - Experience supporting multiple concurrent projects while performing all jobs in an efficient manner with limited supervision - Undertakes development of high impact and complex projects that are critical to the business You Should Have: - High school diploma or equivalent - Bachelor’s degree in Computer Science or equivalent experience preferred - 8 years of experience in software development Things You Should Know & Be Able to Do: - Advanced understanding of a wide breadth of software and database development technologies and ability to design, develop and debug in all tiers of complex applications - Excellent understanding of commonly used programming languages, OOP, design patterns, data structures - Expert knowledge of .NET framework 3.5/4.0, C#, ASP.NET, MVC, SQL Server, HTML/CSS, XML, JSON, jQuery - Experience in writing stored procedures and queries in SQL Server - Experience in 3-tiered applications and/or SOA design and development is highly desired - Strong analytical and problem-solving skills - Ability to effectively communicate technical information to both technical and non-technical personnel - Understanding of the Agile/Scrum project management process is helpful - Ability to multi-task and stay organized in a dynamic work environment - Experience and ability to teach, mentor, or instruct co-workers - Work effectively as part of a projects team, foster team cooperation - Stay current with rapidly changing technology and apply to business needs  
Job ID
2020-2596
Job Locations US-ID-Meridian
Posted Date 3 weeks ago(10/8/2020 7:16 PM)
Do you want to join a growing team at a growing company? While 2020 has not been the best year for everyone (and we acknowledge that), it has been an amazing year for Scentsy and we are looking for some awesome people to join our team!   What does a Software Team do at a fragrance company?   The Software Team is responsible for a variety of software applications for the business. We provide a leading-edge e-commerce shopping environment for our consumers as well as a complete business management portal for our sales consultants which enables them to manage customers, orders, and parties. The consultant portal also provides analytics to help them market and grow their business. In addition, we develop and maintain software for internal operation and management of our extensive product line, global sales consultant base, manufacturing, finance, and numerous other business administration tasks.    If you look past the lovely smells, you’ll find an impressive amount of top-end technology behind this rapidly growing global business. The primary responsibilities of the Software Engineer are to design, develop and deliver complex web applications for internal and external use, utilizing innovative and creative approaches to software research, development, and implementation. Our Engineers are expected to work throughout the C# ASP.net web application stack.   What You Would Do: - Design, develop, and troubleshoot high performance and high availability applications to meet Scentsy’s strategic objectives. - Participate as part of a projects team to design, code, and test extensible, reusable, and scalable server/client and web service applications. - Utilize software engineering skills to design, develop and debug web applications, and using those same skills implement unit, integration, and regression tests. - Participate in design and code reviews, following coding, documentation and design standards. - Perform and deliver in a fast-paced software development lifecycle with a strong dedication to a solid user experience. - The successful candidate will be an innovative and seasoned software engineer with proven experience in working across internal and external teams to drive product delivery. - Create and execute large scale enterprise designs which demonstrate the ability to scale to support large numbers of concurrent users as well as large data volumes. - Responsible for hitting key metrics that include system: scalability, extensibility, maintainability, testability, and stability. - Participate in proof of concept activities and conduct performance validation strategies that confirm the effectiveness of one approach versus another. Our Ideal Candidate Has: - Previous related work or internship experience preferred. - 2+ years engineering software solutions. - BS or MS in CS or IT related field preferred We Expect That You: - Work effectively as part of a projects team, foster team cooperation. - Stay current with rapidly changing technology and apply to business needs. You Should Have: - Ability to multi-task and stay organized in a dynamic work environment. - Ability to effectively communicate technical information to both technical and non-technical personnel. - Excellent understanding of commonly used programming languages, OOP, design patterns, data structures. - Demonstrable knowledge of .NET framework 3.5/4.0, C#, ASP.NET, MVC, SQL Server, HTML/CSS, XML, JSON, jQuery. - Ability to write stored procedures and queries in SQL Server. - Knowledge of 3-tiered applications and/or SOA design and development is highly desired. - Strong analytical and problem-solving skills. - Ability to effectively communicate technical information to both technical and non-technical personnel. - Understanding of the Agile/Scrum project management process is helpful.
Job ID
2020-2595
Job Locations US-ID-Meridian
Posted Date 4 weeks ago(10/2/2020 12:20 PM)
Scentsy is looking to add an SAP Configuration Analyst (Sales & Distribution)to the team to support the on-going maintenance and enhancement of the SAP Enterprise Resource Planning (ERP) system solution for Scentsy, Inc. The SD Configuration/Business Analyst will be responsible for gathering and outlining business requirements related to the front-end order-entry process.    What You Would Do: - Develop and implement new functionality to support business initiatives and day-to-day production support - Design and implement SAP system solutions related to the order-entry process - Interface with stakeholders to gather requirements and elicit feedback on proposed solutions - Test system solutions - Work with the stakeholders to understand system solutions and coordinate testing effort/approval process - Regularly communicate project status to stakeholders - Deliver concise and timely reports on issues, resource requirements, etc. to management - Translate end-user requirements into user stories and detailed requirements - Interact with technical resources to define and test technical changes to the system - Work collaboratively with users from various functional areas (e.g. sales, order processing, shipping, manufacturing, supply chain, finance, etc.) - May provide end-user training - Provide regular production support to the SAP production planning module, plant maintenance module, and forecasting system - Perform all other assigned tasks and requirements as needed Our Ideal Candidate Has: - Minimum of one full SAP implementation project - 3 years of experience with SAP configuration - Bachelor’s degree or equivalent experience - Experience supporting sales functions in SAP (domestic and international) We Expect That You: - Are a motivated individual ready to work in a fast-paced environment - Are driven to continuously improve and stay on top of industry trends - Work as part of a team and contribute in a positive manner - Adhere to all established procedures, policies, and safety rules as outlined by the Company - Work 40 hours per week; some overtime may be required - Must be legally authorized to work in the United States, cannot support sponsorships at this time You Should Have: - Ability to work collaboratively in a team environment - Ability to communicate effectively to a broad range of stakeholders (technical to non-technical audiences) - Expertise in supporting Organization Management (OM)-related business activities with multiple sales organizations and plants - Expert-level knowledge of OM configuration - Understanding of how the OM module interacts with/affects other SAP modules such as FI, LE, and MM - Experience with importing orders from an external system into SAP - Ability to configure pricing in SAP - Able to design and configure Available to Promise (ATP) (availability checking/scheduling) - Understanding of consignment processes in SAP - Business process analysis, documentation, and presentation skills - Ability to work collaboratively with users from various functional areas (e.g. sales, order processing, shipping, logistics, credit, finance, etc.) - Must have working knowledge of computers and all applicable software; experience with S/4 HANA a plus - Ability to communicate effectively to a broad range of stakeholders (technical to non-technical audiences)
Job ID
2020-2585
Job Locations US-ID-Meridian
Posted Date 1 month ago(9/25/2020 5:06 PM)
Scentsy is looking for a Senior Network Engineer to maintain Scentsy’s networking environment by identifying and defining network requirements, deploying and maintaining LAN and WAN infrastructures and security, and monitoring network performance. In addition, the Network Engineer collaborates in the design, planning, implementation, and maintenance of the companies' network infrastructure and architecture.   What You Would Do: - Design, architect, and implement enterprise networking system configuration - Define, document, and enforce system standards - Maximize network performance by monitoring performance, troubleshooting network problems and outages, and scheduling upgrades - Install and support connectivity solutions internally and with external networks and Internet Service Providers (ISPs) - Secure network by establishing and enforcing policies; defining and monitoring access; reviewing, setting and enforcing security policies, standards, and other requirements as they relate to specific internally and externally hosted systems - Manage external and internal Domain Name System (DNS) - Perform system backups and recovery of network configurations - Lead projects and may direct the works of others on related projects - Perform all other assigned tasks and requirements as needed You Should Have: - Bachelor’s degree in Information Technology or demonstrated equivalent - 6 years of network engineering experience - Due to current conditions, we currently are spending much of our working time performing our duties from home. A capable internet connection will be required to perform the duties of this position. Things You Should Know & Be Able to Do: - Strong knowledge of standard networking concepts, practices, and procedures - Strong knowledge of scripting, system deployment automation, and hardware and network infrastructure design - Strong knowledge of LAN/WAN systems, networks, and applications - Strong knowledge of web applications and server hardware - Strong knowledge of the DNS including troubleshooting and diagnostics - Strong troubleshooting skills within the server infrastructure. - Strong knowledge of network architecture, infrastructure design, network tools, troubleshooting, and implementation - A high degree of creativity and latitude is required
Job ID
2020-2582
Job Locations US-ID-Meridian
Posted Date 2 months ago(8/20/2020 8:38 PM)
Scentsy is looking for a Business Intelligence/IT Data Analyst to gather, analyze, and deliver accurate, high performing data and reporting tools that support sound decision making processes.    What You Would Do: - Serve on a small Business Intelligence (BI) team to provide data analytics capabilities for a wide variety of internal Scentsy customers/partners - Use data reporting tools to analyze, create, and maintain reports - Identifiy new data from additional internal or 3rd party systems and transform it to work cohesively within existing Data Warehousing models - Work closely with Database Developers and BI Engineers to identify and implement technical reporting and data solutions - Work closely with Business Systems Analysts and Developers to expand and improve reporting functionality and BI tools that support business data reporting needs - Gather and analyze data, describe trends and patterns, and generate reports and reporting tools for the purposes of assessing and forecasting performance in dynamic internal and external business environments - Review business reporting processes and make recommendations or develop simplified solutions - Gather and define requirements from stakeholders and translate them into technical deliverables - Perform research of external environment factors as needed - Participate in evaluating new technologies to ensure the advancement of data and technology architecture within the organization’s BI needs - Stay informed of system changes and data availability - Identify development needs in order to improve and streamline business operations - Provide stakeholders with quality data so the business can make sound, data-driven decisions and recommendations. - Create and maintain Standard Operating Procedures (SOP’s) documents - Perform all other assigned tasks and requirements as needed You Should Have: - Bachelor's Degree in Business, Business Intelligence, Business Statistics or related field or equivalent related experience - 5 years of experience in a business intelligence role - 3 years of experience working in analytics or relevant field - Additional certifications or continued education is a plus Things You Should Know & Be Able to Do: - Working knowledge of computers and extensive experience in Microsoft Office Suite (specifically Excel) and data extract/reporting software - Ability to understand and find appropriate applications for data and analysis results - Advanced critical thinking, problem solving, and analytical skills - Excelled skills in SQL, data warehousing, and OLAP - Expertise in data access and delivery technologies, including familiarity with data quality assessment, data organization, metadata, and data profiling - Experience with SAP Business Objects and Web Intelligence (WEBI) reporting tools - Ability to creatively, independently, and resourcefully research and implement new solutions - Ability to clearly and concisely present complex data and analysis to decision-makers - Significant work experience with Agile sprints/Kanban work teams - Ability to communicate technical information to non-technical audiences and translate business needs into technical deliverables - Highly accurate and thorough in all tasks - Exceptional organizational and presentation skills - Highly organized and able to prioritize tasks - Outstanding written, verbal, and interpersonal skills
Job ID
2020-2546