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Job Locations US-ID-Meridian
Posted Date 10 hours ago(7/13/2020 3:34 PM)
  Scentsy is looking for a Social Media Specialist to achieve superior customer and Consultant social engagement and sharing, increase web traffic, and increase Consultant sales, recruitment, and retention by harnessing the influence of social media marketing and communities.   What You Would Do: - Work collaboratively with marketing team and business stakeholders to build and execute social media campaigns across relevant social platforms including Facebook, Pinterest, Instagram, Twitter, and YouTube - Assist in the creation and maintenance of the global social media and editorial calendar to optimize visibility and engagement across social media platforms - Leverage performance data and industry standards to continuously optimize our social media best practices and plans for maximum engagement and Return on Investment (ROI) - Drive organic engagement with the creation of highly relevant, conversational, content to support marketing, brand and business objectives - Generate, edit, publish, curate, and share daily content (original text, images, video, or HTML) that builds meaningful connections and encourages community members to take action - Work with internal creative teams to craft effective social media content, personally creating content as needed (for things like, but not limited to, Instagram Stories) - Execute effectively by using resources efficiently, meeting deadlines, and keeping others informed of work plans and progress toward goals - Coordinate with targeted social media users and identify user generated content (UGC) to share throughout our marketing ecosystem - Analyze social listening reports and trending topics as needed to nimbly insert Scentsy into culturally and regionally relevant conversations throughout social platforms - Work with tools to measure the effectiveness and ROI of all social media marketing programs; answer questions about the performance of social media marketing programs - Moderate all user-generated content for fan- and customer-facing communities in-line with the moderation policy for each community - Assist in monthly social media content planning and creative request submissions - Continuously improve social media content delivery by evaluating and sharing insights around social metrics and best practices, and then acting on the information - Work cross-functionally to create integrated marketing and listening campaigns to drive brand evangelism and awareness - Collaborate with other departments (Product, Consultant Support, etc.) to manage company reputation, identify key players, and coordinate actions You Should Have: - Bachelor’s degree in marketing, business, public relations, new media, or communications - 1 year of social media experience working within a Marketing department or agency Things You Should Know & Be Able to Do: - Strong knowledge of social media platforms: Facebook, Pinterest, Twitter, YouTube, Instagram, and additional platforms preferred - Proven promotional and marketing-related writing and editing skills (portfolio and writing evaluation preferred) in social media or related field - Demonstrated knowledge of social networking and social media analytics tools - Knowledge of online marketing and marketing channels - Knowledge of Scentsy’s market, marketing, customer, and Consultant social media marketing programs - Strong communication and interpersonal skills—diplomatic, professional, resourceful, patient, and friendly - A good blend of curiosity, humility, and passion to continually improve upon results - Ability to change writing “voice” readily and adapt to executive, casual, or corporate writing styles - Ability to apply project management skills to small projects or components of larger projects - Ability to independently determine best methods for delivering project/work objectives - Demonstrate creative problem-solving skills - Ability to work collaboratively in a team environment - Ability to create and deliver work quickly, efficiently, and with minimal supervision - Demonstrated ability to produce strong results under pressure of a deadline - Adept in all applicable software including Microsoft Office Suite - Familiarity with social media measurement tools including Sprinklr, Adobe Analytics (or similar)
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Job Locations US-ID-Meridian
Posted Date 5 months ago(2/13/2020 5:26 PM)
Scentsy is looking for a Product Manager/Owner to increase the contribution of existing marketing technology products and programs, as well as develop new marketing technology products and programs for the company.   What You Would Do: - Determine Consultant and customer technology needs and desires by conducting research, monitoring user satisfaction, and understanding trends - Identify opportunities where technology innovation can improve the Consultant experience by increasing efficiencies, productivity, and utilization; improve customer experience by increasing satisfaction, engagement, and loyalty - Recommend the nature and scope of present and future sales and marketing technology products by reviewing product specifications and requirements; appraising new product ideas and/or product changes - Assess market competition by comparing the Company's sales and marketing technology solutions to others in the industry - Gain buy-in from key stakeholders and Subject Matter Experts (SMEs) and retain buy-in through communication, organization, transparency, and a collaborative partnership approach - Work closely with business stakeholders, Project Management, System Analysis, Software Development, and Quality Assurance teams to define milestones and ensure on-time and in-scope delivery - Drive overall development of vision and strategy for assigned systems, create business cases for new programs and products, and gain team buy-in on priorities based on analysis of user needs, trends, competitive landscape, and business models - Partner with User Experience team to provide guidance for wireframes, comps, and interaction flows - Coordinate and manage User Acceptance Testing (UAT) according to defined use cases and requirements - Develop program and product metrics and regularly report on progress, product impact, and Return on Investment (ROI) - Contribute to launch planning and implementation, including beta and acceptance testing, pilot programs and user training, and creation of support materials, user documentation, and launch presentations - Participate in build versus buy assessments, integration planning, and implementation of tools - Anticipate industry and user trends, capability prioritization and tradeoffs, balancing business and user needs versus technical and resource constraints - Perform all other assigned tasks and requirements as needed You Should Have: - 4 years of experience leading projects or programs - Experience in product management - Experience leading products or programs that involve stakeholders and span multiple teams and specialties - Experience leading technical products and programs that include software development and business process improvement or redesign - High school diploma or equivalent - Bachelor’s degree or equivalent experience - Master’s degree in Business Administration or related field preferred - Pragmatic Marketing Certification, preferred - Product Management Certification, preferred Things You Should Know & Be Able To Do: - Knowledge of technology challenges unique to direct selling and how to adapt standard sales marketing, e-commerce technologies, and platforms to meet business needs - Experience with key product management functions, including market research, product and user research, competitive analysis, product planning, and reporting - Ability to develop basic wireframe mockups, interaction flows, and detailed technical functional requirements - Ability to define and develop relevant products to meet user requirements based on defined metrics - Excellent relationship management and influence skills - Strong critical thinking skills with the ability to identify root causes, ask probing questions, and define needed outcomes - Excellent verbal and written communication skills - Strong attention to detail, in order to create appropriate documents and reports for intended audience - Ability to thrive in a fast-paced, rapidly evolving environment, team environment - Understanding of the Direct Sales business mode and ability to learn Scentsy business and culture - Strong interpersonal and conflict resolution skills - Excellent organization, prioritization, and follow-through skills - Excellent change management, risk mitigation, and issue resolution skills - Ability to provide influence to drive programs, strategic initiatives, and change - Working knowledge of computers and all applicable software including Atlassian Jira, analytics applications, Microsoft Office applications, advanced Microsoft Excel skills, Microsoft SharePoint, Axure, or Omnigraffle
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